Really unprofessional and bad service. Didn't quote the job correctly so needed to pay an extra hundred pounds on the day as there was more landing that had been specified. Cleaner didn't turn up one day for end of tenancy clean after travelling an hour and waiting for an hour. Do not use.
Charged £145 for a deep clean of 3 bathrooms.
2 cleaners turned up and then 1 left before the job started. The 1 cleaner that stayed took 2 hours and did a standard clean.
I specifically requested they have cleaning products for dark slate - through email and over the phone twice
The end product was a standard clean with the wall still having limescale stains. I told them I was dissatisfied and they said ‘read the email’ that they couldn’t guarantee removal of limescale and they had scrubbed it 2/3 times
I sent them a video of me cleaning the walls with 1 scrub the limescale came off. They claimed they had scrubbed the walls 2/3 times and it wasn’t going to come off…
Complete rip off, do not use, are not professional
Failed to turn up on two separate occasions, and then lied about arriving early. do not use this company. If i could have given a zero star, I would have. Total charlatans.
Imogen Hector
