British Spirals & Castings

Valoraciones

The team at British Spirals and Castings were first class from the first contact. I was invited to the factory, shown round the options and how they were made locally and given really good advice and guidance. After choosing the staircase they advised me and my builder what to expect snd what to do, gave personalised arrangements for transporting the staircase and were on hand by email every step of the way. At first glance when comparing prices on the internet yes, they looked a little more expensive but when I broke down the elements I realised they were not - so do your homework. I am delighted - the end result is so good and the quality is amazing value. Support local small businesses and this is what you get. Thank you to the team.
hace 6 meses
We had a fantastic experience using British Spirals & Castings and would definitely recommend using them. The process was very easy, service was excellent. It all went so smoothly and felt really relaxed. Had absolute confidence in Ben and his team to advise us. The fitting was straightforward - Ian & Chris were professional, clean and pleasant. Honestly everything about it was just fantastic.....and we absolutely love the stairs!
hace 9 meses
Fantastic experience from start to finish Strongly recommended Subject Matter Experts Ever available and attentive Ben was a pleasure to work with Great value Installation from Ian was fabulous Balcony and spiral staircase looks fabulous Kerbside appeal! No hesitation Strongly recommend you s-end the money on the magic,survey machine - the balcony and stairs fit like a glove!
hace 10 meses
Beautiful staircase made and installed by true craftsmen. From start to finish this was a brilliant service. The results are so spectacular
hace 12 meses
From the very start when we turned up at the showroom without a appointment it has been a pleasure dealing with this company. The staff are friendly and helpful and all the stages of work went without a hitch. Having been a Joiner for 50+ years I know how some firms can be offhand and things can go wrong. I fitted the spiral staircase myself, it went like a dream and fitted perfectly, even though it is in a awkward place to get all the headroom etc. I would have no hesitation in recommending this family run company to anybody. Nick Owen
hace alrededor de 1 año
We have a small converted cottage and with our architect were exploring ways of expanding our kitchen, by removing the existing staircase that led off the kitchen and also providing access to a new Attic room that we were creating. Our architect came up with a solution using a Spiral staircase and once our plans were approved we started researching the supply of a staircase to fit within the limited space that we have. We found British Spirals via the internet and arranged a visit to their showroom, where Richard and his team could not have been more helpful. After outlining our requirement we were shown our options within the showroom and were provided with a rough schematic of how we could make it work. We confirmed our detailed requirements, including measurements the following day and within 24 hours received a quotation for the Scandinavian design that we had settled on. We accepted the quote and from that time everything then flowed as had been outlined to us, firstly receiving detailed design models after 4-5 weeks and once confirmed, then it moved onto production and we were sent pictures of the Staircase as it was being made in the factory. Delivery happened on time and we now have the staircase installed in our redesigned kitchen and we are absolutely delighted with the quality of the stairs and the result we have achieved. Our builder, who had previous experience of sorting issues with internet sourced spirals said how impressed he was with the quality and design of the stairs and the ease with which they went together. He said if any future customers had a requirement for a Staircase he would have no hesitation in recommending British Spirals and the same applies for us. We are absolutely delighted with our experience with Richard & team, thank you
hace más de 1 año
BS&C have installed a beautiful art deco style external spiral staircase for us within an extremely tricky space. They replaced a lower section of a straight staircase while always supporting the upper section. With their guidance, given over repeated site visits, we were able to make this work safely and the staircase fits to the millimeter.
hace más de 1 año
It was actually a joy to place an order with this company! What a brilliant company, with brilliant products! It's ten out of ten from me, and gold stars all around. This is a very professional family business, experts at what they do, friendly, polite, with true customer service and an excellent range of quality products. I dealt with Richard, Ben, Sion and Joe during the process of ordering and designing my spiral staircase and nothing was too much trouble, despite me inundating them with questions. The end result is a beautiful, high quality, British made, Victorian spiral staircase, which is simply stunning! I definitely recommend this company to others.
hace casi 2 años
Beautifully designed and installed staircase and landing. Pleased with the whole process start to finish. Couldn’t have tried harder. They recommended installer - who does a lot of work for them and they were brilliant too.
hace casi 2 años
The team were very professional and helpful in terms of the design and layout of the railings we had made to a custom size. Kostas and his team were very patient and made every effort to ensure we were happy with the fitting which was not entirely straightforward. Happy to recommend Brtitsh Sprials & Castings for anyone looking for a bespoke railing solution. Many thanks David
hace casi 2 años
We very pleased with the service and staircase and balconey provided from a friendly family company. We were able to spend as much time in discussing the final design which ensured we got the best design for our project. Highly recommended.
hace alrededor de 2 años
We are absolutely delighted with our bespoke balcony and spiral stairs. The quality and detail in the metalwork is superb. This was a very complex project involving a unique design on a grade 2* listed building without a single square wall. Richard, Ben and team were responsive and helpful throughout the process. Working in collaboration with them we achieved something we are really proud of and which invariably gets a “WOW” when people first see it.
hace alrededor de 2 años
A real show of quality workmanship and we are delighted with the finished product. The whole team have been excellent and nothing has been too much trouble even when we have made some changes towards the end, Brilliant!!!! Looking forward to the next phase of our project
hace alrededor de 2 años
Our amazing spiral staircase has given our build project the focus it deserves - we’re delighted with it and with our dealings with British Spirals and Casting. They were excellent throughout, from sound advice about configuration; a detailed planning phase including 3D visualisations; right through to final delivery - they were always friendly, professional and easy to get in touch with either via email or phone.
hace más de 2 años
This guys know what they are doing. They did a wonderful job from start to finish. Fitters lead by Costas were innovative and extremely professional. Thank you very much gents. Mike
hace más de 2 años
BSC produced a cast iron spiral stair for a major refurbishment of a Georgian farm house. I cannot recommend BSC highly enough. From design through manufacture to delivery Richard and Ben have been thoughtful, innovative and responsive. The product is outstanding and the service first class. Significantly they delivered on their promises despite challenges of COVID and Brexit. Thank you gents and we were delighted to support a family businesses.
hace más de 2 años
Right from the start Ben and the team have been helpful and very patient with us as we decided on a design. Their experience shines through and their design suggestions worked brilliantly. The team of fitters were polite, tidy and very quick. Would thoroughly recommend. We are delighted.
hace más de 2 años
These people know their business - first class advise and service. Products are second to none. You want quality and fantastic customer service look no further.
hace casi 3 años
Such a good experience working with British Spirals and Castings. Commissioned a custom staircase going from our kitchen to the garden, as well as a separate handrail. Ben, Joe and colleagues were incredibly helpful throughout, and patient when building works were delayed because of lockdown. The end product is of exceptional quality. A very happy customer. Thank you!
hace casi 3 años
Embarking on the search for a bespoke spiral staircase was a daunting prospect. I had zero experience in this area and knew a mistake would be costly, and painful. I searched online for weeks and eventually found three suitable suppliers, two in London and British Spirals & Castings. Immediately the responsiveness and level of detail from Ben gave me comfort that they were were experienced and motivated to help. He made the whole design and quoting process so simple, when the quote came back around half the price of the other two companies, it was a no brainer. Now the stairs are installed, around 4 months from point of first contact I can firmly say I made the right choice. Ben, Richard and Joe were remarkably patient throughout the process, and were a lovely family business to deal with. The installation team were brilliant, friendly, respectful, punctual and a credit to the company. I'm delighted with the outcome and more than happy to provide references for anyone considering working with BS&C. You will not be disappointed. Martin F
hace casi 3 años
The first real family business I've come across: I was first helped by Richard and later his daughter, Antonia, finished our order. Both were friendly and incredibly helpful throughout: Richard even sourced a stonemason for us when ours fell through. Communication throughout was easy and speedy. Diagrams of the project were provided so we could fully understand every detail of the project. Their installation team, led by Kostas, had to reinforce our wall so that the railings would stay in place -this to correct another company's shoddy work - but they did so without complaint and for no extra money. They have transformed our front garden and we recommend them without hesitation.
hace alrededor de 3 años
British Spirals & Casting have produced and installed really stunning railings on my roof top terrace. They have been excellent in their customer service from the very start to finish.
hace más de 3 años
Fantastic service and lovely staff. Absolutely love our new railings. It has really finished off the house.
hace más de 3 años
After lots of research and phoning around, Ben and his dad Richard stood out with their knowledge, experience and 'can do' attitude. My staircase project was a tight fit and I was reassured throughout by their ability to answer any question or resolve any concern I put to them. I'm absolutely delighted with the end result and would thoroughly recommend British Spirals and Castings if you want a beautifully made, quality product. Thanks for all you help and guidance on the project and I wish you all well for the future.
hace más de 3 años
I would thoroughly recommend BSC and I am delighted with the service I received from start to finish. The challenge was to design, manufacture, and install a balcony that was in keeping with my period property. The quality of their designs and 3D CAD drawings ensured planning approval success and passers-by have commented on how elegant the balcony looks. I was also hugely impressed by the dedication of the fitting team who worked in all weathers to ensure a high quality installation that was completed within the agreed timescales. Thank you so much BSC for my beautiful balcony that I can enjoy for years to come!
hace más de 3 años
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